Infosys is seeking candidates for the role of Process Executive in Bangalore. Applicants should have a degree in BCom, BBA, BBM, MCom, or MBA and possess 0 to 3 years of experience. This position offers a valuable opportunity to join a leading global company and further your career in a dynamic environment.
Company Name: Infosys
Job Role: Process Executive
Education Required: BCom, BBA, BBM, MCOM, MBA
Experience Required: 0-3 Years
Job Location: Bangalore
Role and Responsibilities:
- Should have good command and Fluency in English and Hindi + Any other regional language will be an added advantage.
- Ability to quickly and efficiently assimilate process knowledge.
- Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry.
- Should be comfortable working from the office.
- Being proactive and showing the utmost respect for customer’s time.
- Good time management, ensuring all contacts with customers add value.
Required Skills and Qualifications:
- Good knowledge and relevant experience in the Direct taxation process and clauses.
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Excellent verbal, and written communication, interpretation, and active listening skills.