Infosys is offering an exciting opportunity for fresh graduates to join their Pune team as Process Trainees. This role is open to individuals with any graduate degree and is ideal for those with 0-1 years of experience. As a Process Trainee, new hires will be involved in various business processes, gaining valuable experience and insights into the workings of a leading global IT services company. Pune provides a dynamic and supportive environment for young professionals to begin their careers and develop their skills.
Company Name: Infosys
Job Role: Process Trainee
Education Required: Any Graduate
Experience Required: 0-1 Years
Job Location: Pune
Role and Responsibilities:
- Purpose of the Role Listen to customer issues and provide solutions.
- Executes transactions as per prescribed timelines and follows all predefined procedures with the objective of meeting the SLA targets for the specific process within the guidelines, policies, and norms of the client and Infosys.
Required Skills and Qualifications:
- Domain(IBPO)->Customer Service->Inbound Customer Contact(Voice.
- E-Mail.
- Chat)-ALL.
- Domain(IBPO)->Telecom->Telecom-Generic.
- Customer Service->Voice.
