IntouchCX is currently conducting walk-in interviews for the position of International Voice Process. This exciting opportunity is available to any graduate with a willingness to engage in dynamic customer interactions. The company welcomes individuals with varying levels of experience, from fresh graduates to those with up to 3 years of experience. The walk-in interviews are scheduled from 21st to 23rd December between 9:30 AM and 5:30 PM at the Hyderabad location. As part of the International Voice Process team at IntouchCX, successful candidates will be involved in providing top-notch customer service through effective communication. The walk-in hiring approach allows prospective candidates to showcase their skills and enthusiasm directly to the hiring team.
Company Name: IntouchCX
Job Role: International Voice Process
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job location: Hyderabad
Walkin Date: 21st December – 23 December , 9.30 AM – 5.30 PM
Hiring type: Walkin
Role and Responsibilities:
- The candidate has to Support through Voice.
- The candidate has to respond to customer complaints in a professional manner.
- The candidate has to resolve complaints successfully in accordance with established guidelines The candidate should have the ability to build rapport with the customer.
- The candidate should have the ability to overcome objections and ask for business.
Required Skills and Qualification:
- Candidates will be preferred based on their understanding of ecommerce websites.
- Should possess effective Written & Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM).
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
Eligibility Criteria:
- Must be a Graduate or Under Graduate ( No Pursuing Candidate).
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in International Voice support role.
- Freshers with excellent verbal and written communication skills can also apply.
- Should be flexible to work for both Voice and Chat support.
- Immediate joiners are preferred.
- 100% work from the office.
- Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts).
Walkin Date and Venue:
Walkin Date: 21st December – 23 December , 9.30 AM – 5.30 PM
Walkin Venue: 2A, RahejaMindspace IT Park, 4th & 5th Floor, Maximus Towers, HITEC City, Madhapur, Telangana 500081
