IntouchCX is currently conducting walk-in interviews for the role of Chat Process, and they are inviting applications from any graduate with 0-4 years of experience. The walk-in interviews are scheduled to take place on 29th February 2024 and 1st March 2024, from 10.30 AM to 5.30 PM. The job location for this position is in Hyderabad. This presents a valuable opportunity for individuals with diverse educational backgrounds to engage in the hiring process directly and showcase their suitability for the Chat Process role at IntouchCX.
Company Name: IntouchCX
Job Role: Chat Process
Education Required: Any Graduate
Experience Required: 0 – 4 years
Job Location: Hyderabad
Walkin Date: 29 February 2024- 1st March 2024, 10.30 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- The agent has to Support through Chat.
- The agent has to respond to customer complaints in a professional manner.
- The agent has to resolve complaints successfully in accordance with established guidelines The agent should have the ability to build rapport with the customer.
- The agent should have the ability to overcome objections and ask for business.
Required Skills and Qualification:
- Candidates will be preferred based on their understanding of e-commerce websites.
- Should possess effective Written and Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM) for the Chat Process.
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
- Must be a Graduate or Undergraduate ( No Pursuing Candidate)
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in an International Chat or Voice support role.
- Freshers with excellent verbal and written communication skills can also apply.
- Should be flexible to work for both Voice and Chat support.
Walkin Date and Venue:
Walkin Date: 29 February 2024- 1st March 2024, 10.30 AM – 5.30 PM
Walkin Venue: Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
