IntouchCX is organizing a walk-in drive in Hyderabad for the International Chat Process role, welcoming both graduates and undergraduates with 0 to 4 years of experience. This is an exciting opportunity to work in a dynamic and global customer service environment. The walk-in interviews will be held from the 17th to the 19th of August 2024, between 9:30 AM and 5:30 PM.
Company Name: IntouchCX
Job Role: International Chat Process
Education Required: Graduate or Undergraduate
Experience Required: 0 – 4 years
Job Location: Hyderabad
Walkin Date: 17th August 2024 – 19th August 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- The agent has to Support through Chat.
- The agent has to respond to customer complaints in a professional manner.
- The agent has to resolve complaints successfully in accordance with established guidelines.
- The agent should have the ability to build rapport with the customer.
- The agent should have the ability to overcome objections and ask for business.
Required Skills and Qualifications:
- Candidates will be preferred based on their understanding of e-commerce websites.
- Should possess effective Written and Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM) for the Chat Process.
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
- Must be a Graduate or Undergraduate ( No Pursuing Candidate).
Walkin Date and Venue:
Walkin Date: 17th August 2024 – 19th August 2024, 9.30 AM – 5.30 PM
Walkin Venue: Building No: 2a, Maximus Towers,, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India.
