IQVIA is offering an internship opportunity for students pursuing BCA, MCA, or BE degrees. The role of the Intern involves performing standard operating procedures and user administrative tasks, as well as addressing support tickets, including service requests, incidents, change requests, and enhancements. Ideal candidates should possess strong analytical and problem-solving skills, and be able to work both independently and as part of a team. This internship is located in Bengaluru and provides an excellent opportunity for students to gain practical experience in a dynamic and professional environment.
Company Name: IQVIA
Job Role: Intern
Job Type: Internship
Education Required: BCA, MCA, BE
Skills Required: Performing standard operating procedures and user administrative tasks
Strong analytical and problem-solving skills to work on support tickets (Support & Service requests, Incidents, CRs, enhancements..)
Good team player but independent enough to work as an individual contributor
Job Location: Bengaluru
Role and Responsibilities:
- Troubleshooting customer-reported issues.
- Performing analysis of root causes.
- Evaluating and resolving complex problems that arise.
- Performing standard operating procedures and user administrative tasks.
Required Skills and Qualifications:
- BCA, MCA, BE
- Strong analytical and problem-solving skills to work on support tickets (Support & Service requests, Incidents, CRs, enhancements.)
- Good team player but independent enough to work as an individual contributor.
- Keeping all stakeholders updated about all the issues, progress, and updates.
- To work in the Global support team in shifts to support different time zones.
- Good verbal and written communication and presentation skills.
- Good communication skills and ready to learn Pharma and QMS domain for Product Implementation.