JPMorgan Chase is hiring for the position of Payment Lifecycle Specialist at their Mumbai office. The role is open to candidates with any undergraduate degree and requires between 0 to 2 years of experience. This position offers a great opportunity for both recent graduates and those with limited experience to join a leading global financial institution and work in a dynamic environment.
Company Name: JPMorgan Chase
Job Role: Payment Lifecycle Specialist
Education Required: Any Graduate
Experience Required: 0-2 years
Job Location: Mumbai
Role and Responsibilities:
- Analyze, prioritize, respond to, and resolve inquiries accurately and in a timely manner according to departmental standards.
- Follow-up on pending cases according to departmental standards.
- Initiate/Verify payments and adjustments.
- Maintain a working knowledge of all system applications pertaining to the job as well as keeping a level of proficiency on system enhancements.
- Communicate written and oral expression in a clear, concise, and professional manner.
- Demonstrate professional work habits in the areas of attendance and punctuality.
- Identify generic processing problems so that the parties involved can be educated on how to avoid future occurrences.
- Work overtime when requested.
Required Skills and Qualifications:
- Graduates with good academic record.
- 0-2 years of experience/Working knowledge of various aspects of International Payment Processing Operations / working knowledge of SWIFT or experience in the back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank would be an added advantage.
- Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
- English language required.
- A proactive approach to problem-solving, taking ownership of issues, and having the determination to follow through. Escalate issues as appropriate.
- An acute client focus.
- Good interpersonal skills.
- Proficiency in Computer and analytical skills/ Knowledge of MS Access, Excel, PowerPoint, and Word.
