Lilly is currently hiring for positions as Associate, Sr. Associate, and Consultant in the CTF Business Process Systems. These roles are open to fresh graduates with a Bachelor’s degree. The job opportunities are based in Bangalore. As an Associate, Sr. Associate, or Consultant in the CTF Business Process Systems at Lilly, you will be involved in various aspects of business processes, contributing to the efficiency and effectiveness of operations. This is an exciting opportunity for recent graduates who are eager to kickstart their careers in a dynamic and innovative environment.
Company Name: Lilly
Job Role: Associate, Sr. Associate, Consultant – CTF Business Process Systems
Education Required: Bachelor’s degree
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Maintain and grow a strong working knowledge of Vault Clinical, SIP and the other ancillary systems used across within the Trial Management Systems space.
- Provide technical knowledge and operational support of all systems within this space.
- Be able to navigate in applicable clinical trial systems and resources to locate data.
- Inbox ticket management and prioritization for operational issues raised.
- Resolve issues quickly to ensure continued access; apply root cause analysis as needed.
- Identify operational risks and issues and raise concerns appropriately.
- Apply knowledge and experience to continuously improve functionality and efficiency.
- Provide as needed support and testing for installation of new releases and patches by providing operational expertise, associated training, and business process development.
- Partner with system support and IDS to come up with solutions for new use cases and operational gaps.
- Understand, respond and escalate customer feedback on systems.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science or IT, preferred – but experience in a technical role is also accepted in absence of a degree.
- English, and a minimum of one other language to support the Asia-Pacific region.
- Applied experience in medical, quality, clinical drug development, or clinical information flow, preferred.
- Excellent oral and written communication skills; ability to communicate clearly and succinctly with team members.
- Excellent self-management and organizational skills; able to manage workload, set personal priorities and adjust as needed.
- Strong interpersonal skills.
- Flexibility to adjust quickly and effectively to frequent change and altered priorities.
- Strong customer focus.
