MetLife is currently recruiting for the position of Insurance Associate in Noida, IN. The role requires candidates to hold a Bachelor’s degree in any stream or a diploma with a minimum of 15 years of education. It’s important to note that candidates with technical education backgrounds such as B.Tech, MBA, BCA, or any other technical qualification will not be considered for this role. MetLife is specifically seeking candidates with 12-18 months of experience or freshers to join their team as Insurance Associates. This opportunity offers a chance for individuals without technical backgrounds to contribute to the insurance sector and develop their skills within a dynamic and reputable company.
Company Name: MetLife
Job Role: Insurance Associate
Education Required: Bachelor’s degree
Job Location: Noida
Job Role and Responsibilities:
- Analyze, validate and process transactions as per Desktop procedures (L3 & L4).
- Analyze and research all discrepancies.
- Investigate and resolve outstanding items.
- Perform mid-month, month-end and quarter-end activities as per documented desktop procedures.
- Ensure that the assigned targets are met in accordance with SLA and Internal standards.
- Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence.
- Ensure adherence to established attendance schedules.
Required Education and Experience:
- Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.
- ( Candidates with B.Tech, MBA, BCA, or with any technical education would not be required).
- 12-18 months of customer service experience in non-voice/blended environment.
- Candidates with less than 12 months in single organization need not apply.
Required Skills:
- Technical Skills.
- Computer navigation skills.
- Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
- Minimum knowledge of MS Excel and MS Word.
- Effective communicator / Speaks clearly & succinctly.
- Strong understanding and comprehension of the English language.
