Microsoft, a global leader in technology, is currently seeking qualified candidates for the position of Data Center Technician in Hyderabad. This role requires candidates who have completed their High/Secondary School education, highlighting Microsoft’s commitment to providing opportunities to a diverse range of educational backgrounds. With a minimum of 1 year of experience in the field, the ideal candidate will possess the necessary skills and knowledge to support data center operations effectively. Hyderabad, a thriving hub for technology and innovation, provides an ideal location for professionals looking to advance their careers in the tech industry.
Company Name: Microsoft
Job Role: Data Center Technician
Education Required: Completed High/Secondary School,
Experience Required: 1+ years
Job Location: Hyderabad
Role and Responsibilities:
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, and complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others’ work.
- Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
- Embodies our culture and values.
Required Skills and Qualification:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- While not required, we also look for the following Preferred Qualifications.
- 1+ years’ experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
