Microsoft is hiring for the position of Data Center Technician in Hyderabad. The role requires candidates to have completed high/secondary school and possess at least one year of relevant experience. This opportunity allows individuals to work with one of the world’s leading technology companies, contributing to the maintenance and management of data center operations.
Company Name: Microsoft
Job Role: Data Center Technician
Education Required: High/Secondary School
Experience Required: 1+ years
Job Location: Hyderabad
Role and Responsibilities:
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, and complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
- Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
- Embodies our culture and values.
