Mphasis, a prominent IT solutions provider, is currently inviting applications for the position of IBA JR Technician in Pune. This role presents an exciting opportunity for individuals with a minimum of 1 to 3 years of experience, and any graduate degree, to contribute their expertise to our team. As an IBA JR Technician at Mphasis, you will be responsible for providing technical support and troubleshooting assistance to our clients. This position offers a chance to further develop your skills in IT support and gain hands-on experience in a dynamic environment.
Company Name: Mphasis
Job Role: IBA JR Technician
Education Required: Any Graduate
Experience Required: 1 – 3 Years
Job Location: Pune
Role and Responsibilities:
- End-to-end back office service for Insurance Broking Accounts ( IBA)
- Perform credit control.
- Perform cash and payment reconciliation and system allocation.
- Perform client and insurer statement reconciliation.
- Premium and return premium collections – including providing reminders to Broker, Account Executive, Insured, and Insurers.
- Follow up and query management for unmatched cash, uncollected debt, queries preventing settlement to Brokers, Insureds, Insurers third parties, etc.
- Make payments to Clients, Brokers, Insured, Insurers, and third parties including approving payment per the agreed approval process (Bureaux and Non-Bureaux)
- Collect funded balances.
- PPW and PPC payment ownership.
- Ensure adherence to FCA client money rules.
Required Skills and Qualification:
- 1-2 years of experience in insurance, accounting, or another financial services sector.
- Regular interaction with Trainee Technicians to review and provide guidance on deliverables.
- Mentor Trainee Technicians.
- Collaborate with stakeholders to identify improvement opportunities and manage expectations.
- Participate and proactively contribute to new project-related initiatives.
- Graduate/ Post Graduate.
- Insurance or accounting industry qualification is a plus.
- Experience in one of these areas: credit control and cash allocation, accounts payable, and account reconciliation.
- Understanding of the insurance process.
