Mphasis, a leading IT solutions provider, is currently seeking candidates for the role of IBA Trainee Technician in Pune. This position offers an excellent opportunity for individuals with a minimum graduate degree to kickstart their careers in the IT industry. With 0-1 years of experience required, fresh graduates are encouraged to apply and embark on an exciting journey in technology. As an IBA Trainee Technician at Mphasis, you will receive comprehensive training and hands-on experience in various IT processes and technologies
Company Name: Mphasis
Job Role: IBA Trainee Technician
Education Required: A minimum graduate degree is required
Experience Required: 0-1 years
Job Location: Pune
Role and Responsibilities:
- Monitor and resolve all queries received by the team.
- Perform all required callbacks and produce management information to enable effective tracking.
- Data entry.
- Ensure all department procedure documents are up to date.
- Participate in other projects and tasks as directed by the Team leader.
- Meet targets and SLA as required.
Required Skills and Qualification:
- A minimum graduate degree is required.
- A degree in Law, Accountancy, Finance, or Business is preferred, however, another graduate degree will be considered.
- Excellent attention to detail.
- Excellent email communication skills.
- Ability to follow a detailed process.
- Relationship-building skills.
- Integrity and trustworthiness.
- Ability to work under pressure.
- IT proficiency/comfort to work in an IT environment.
- Ability to work as part of a team.
- Ability to combine work and study.
- Organizational and time management.
- A methodical approach.
