Muthoot Finance is hosting walk-in interviews for the position of Customer Care Executive in Gurugram and Delhi from April 22nd to April 27th, 2024, between 10:00 AM and 4:00 PM. The company is specifically looking for male graduates (Non-IT) and SOL Graduates from Delhi University with a minimum of 50% marks from 10th to graduation level. While prior experience is desirable, candidates with 0-3 years of experience are also welcome to apply. This role offers an opportunity to join the esteemed Muthoot Finance team and contribute to their customer care operations.
Company Name: Muthoot Finance
Job Role: Customer Care Executive
Education Required: Graduate (Non-IT) & SOL Graduates From Delhi University having 50 percent and above marks in 10th to graduation level can also apply ( MALES ONLY )
Experience Required: 0 – 3 years
Job Location: Gurugram, Delhi
Walkin Date: 22nd April 2024- 27 April 2024, 10.00 AM – 4.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism.
- Generate business and leads for new loans from new customers.
- Handle branch walk-ins for business generation.
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates, and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take them to closure.
- Understand the needs of the customer and cross-sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coins, etc.
- Enter meetings, leads, and conversions(self-sourced and referred leads) in the book/CRM daily.
Required Skills and Qualification:
- Manages all customer communication with the appropriate level of etiquette, timeliness, and professionalism.
- Generate business and leads for new loans from new customers.
- Handle branch walk-ins for business generation.
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates, and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take them to closure.
- Understand the needs of the customer and cross-sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coins,s, etc.
- Enter meetings, leads, and conversions(self-sourced and referred leads) in the book/CRM daily.
Walkin Date and Venue:
Walkin Date: 22nd April 2024- 27 April 2024, 10.00 AM – 4.00 PM.
Walkin Venue: Muthoot Finance Ltd, Regional Office, TA 21-22, 2nd Floor. Gali No 2, Tughlakabad Extension, Nearest Metro Station Govind Puri.
