Myntra, a leading fashion and lifestyle e-commerce platform, is currently inviting applications for the role of Associate – CRM. This exciting opportunity is open to any graduate, welcoming fresh talents to contribute to the dynamic world of customer relationship management. As an Associate in CRM at Myntra, you will play a vital role in enhancing customer experiences and building lasting relationships. The position is based in the vibrant city of Bangalore, known for its thriving tech and business ecosystem.
Company Name: Myntra
Job Role: Associate – CRM
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Monitor key metrics such as revenue per unit, gross margin, provisioning liquidation, conversion, average order value, customer acquisition, top-performing styles, etc
- Work with the analytics team to measure the effectiveness of marketing campaigns to evaluate and improve future performance;
- Liaison with the finance team to ensure the accuracy of P&L reporting for the portfolio.
- Reconciliation of discounts with brand associates for funding of sale day properties.
- Monitor discounting/pricing for key brands on other portals to ensure parity; pre-empt customer switching.
- Analyze trends in terms of inventory, revenue, stock cover, and impact of marketing initiatives.
- Influence various teams/stakeholders within the organization to meet goals & project timelines.
- Set up the reporting processes for operational streamlining.
- Sales Forecasting & Trend Analysis.
- Develop innovative strong analyses and trends that would shape new dimensions of pricing.
Required Skills and Qualification:
- Skillset – SQL, Phython, Power BI, Tableau.
