Natwest Group is currently seeking a Customer Service & Operations Analyst to join their team in Chennai. This role is open to freshers who have completed any undergraduate degree. The position involves handling customer service and operational tasks, making it an excellent opportunity for recent graduates to kickstart their careers in the banking sector with a renowned company.
Company Name: Natwest Group
Job Role: Customer Service & Operations Analyst
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Authorising and investigating all transactions to our KPIs
- Collecting and analyzing the required information from the customers and businesses
- Reviewing processes that could be automated or enhanced to improve the customer and business experience.
Required Skills and Qualifications:
- Awareness of changes in trends, policies, and regulations.
- An understanding of our industry and its customers.
- Experience in managing stakeholder relationships.
