Natwest Group is currently hiring for the role of Customer Service & Operations Analyst at their Chennai location. This opportunity is open to fresh graduates from any academic background. In this position, the analyst will be responsible for providing excellent customer service and managing operational tasks effectively. It offers a great entry point for recent graduates to begin their careers, develop key skills, and grow within a well-established financial institution.
Company Name: Natwest Group
Job Role: Customer Service & Operations Analyst
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Authorising and investigating all transactions to our KPIs.
- Collecting and analyzing the required information from the customers and businesses.
- Reviewing processes that could be automated or enhanced to improve the customer and business experience.
- Supporting with process training and knowledge sharing in the team.
Required Skills and Qualifications:
- Awareness of changes in trends, policies, and regulations.
- An understanding of our industry and its customers.
