NTT Data, a global IT services and consulting company, is currently offering opportunities for the role of Trainee Engineer. The position is open to candidates with either a Diploma or Bachelor’s degree in relevant fields. What makes this opportunity particularly enticing is that NTT Data is actively seeking fresh graduates, making it an excellent starting point for individuals embarking on their careers in the IT industry. This Trainee Engineer position is based in the bustling city of Mumbai, Maharashtra, India, known for its vibrant culture and thriving business environment.
Company Name: NTT Data
Job Role: Trainee Engineer
Education Required: Diploma or Bachelor’s degree
Experience Required: Fresher
Job Location: Mumbai
Job Role and Responsibilities:
- Gain knowledge and experience in area of specialisation or function.
- Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function.
- Provide general administrative to the specific area or function.
- Coordinate meetings, logistics, filing and record keeping.
- Assist with the preparation and distribution of reports and review system data for accuracy.
- Identify errors or discrepancies they will investigate and correct or escalate them for resolution.
- Provide support to clients in low complexity matters and maintain a log and/or list of all the queries.
Required Knowledge and Skills:
- Attention to detail.
- Good verbal and written communication skills.
- Professional attitude and appearance.
- Ability to prioritise tasks and multitask.
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions.
- Ability to deliver a quality service through their support offering.
- Passion for continuous improvement.
- Self-motivated and a passion to learn.
- Ability to work in a team-orientated, collaborative environment.
- Good planning, organizing and time management skills.
- Analytical mind with an inclination for identifying issues and/or defects.
- Knowledge and interest in the specific area or function.
- Knowledge of tools and methodologies associated with the specific area or function.
- Ability to apply theoretical knowledge in a practical manner.
Required Qualifications and Experience:
- Diploma or Bachelor’s degree.
- Relevant certification.
- Relevant working experience is desirable but not essential.
- Some experience dealing with internal and external stakeholders.