NTT Data is hosting a walk-in recruitment drive for the position of AR Caller Voice in Chennai on 25th June 2024, from 9:30 AM to 5:30 PM. This role is open to any graduate with 0 to 1 year of experience. It offers a great opportunity for fresh graduates to start their careers in accounts receivable and voice support, working within a leading global IT services company.
Company Name: NTT Data
Job Role: AR Caller Voice
Education Required: Any Graduate
Experience Required: 0 – 1 years
Job Location: Chennai
Walkin Date: 25 June 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team.
Required Skills and Qualifications:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30 PM to 5:30 AM or 10:30 PM to 7:30 AM.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis for business requirements.
Walkin Date and Venue:
Walkin Date: 25 June 2024, 9.30 AM – 5.30 PM
Walkin Venue: Chennai – DLF IT Park , 5th block, 4th floor, Rampuram chennai Porur.
