NTT Data is currently offering a promising opportunity for individuals interested in the role of Voice Process. This position requires a high school diploma as the minimum educational qualification, making it accessible to a diverse range of candidates. Whether you are a recent graduate or have up to 1 year of experience, NTT Data welcomes your application to join their dynamic team. The walk-in interviews are scheduled for the 4th of March 2024, from 10:00 AM to 2:00 PM, providing a convenient window for interested candidates to showcase their skills directly to the hiring team. The job location for this role is in the vibrant city of Chennai, offering a stimulating work environment.
Company Name: NTT Data
Job Role: Voice Process
Education Required: High school diploma
Experience Required: 0 – 1 years
Job Location: Chennai
Walkin Date: 4th March 2024, 10.00 AM – 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills and Qualification:
- Ability to work regularly scheduled shifts from Monday-Friday (8:00 PM to 6:00 AM) or (5.30 PM to 3.30 AM).
- High school diploma.
- Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Walkin Date and venue:
Walkin Date: 4th March 2024, 10.00 AM – 2.00 PM
Walkin venue: DLF IT Park 7th Block, 2nd Floor, Ramapuram, Chennai
