NTT Data is actively recruiting for the position of AR Callers (Voice Process) – WFO and is organizing a walk-in drive on March 6th, 2024, from 10:00 AM to 1:30 PM. This role requires candidates to have a high school diploma as the minimum educational qualification, making it accessible to a diverse pool of candidates. With an experience requirement of 0-1 years, NTT Data is providing an excellent opportunity for entry-level professionals to kickstart their careers in the dynamic field of AR calling. The walk-in interviews will take place in Chennai, reflecting NTT Data’s focus on regional talent and its commitment to a convenient and inclusive hiring process.
Company Name: NTT Data
Job Role: AR Callers (Voice Process)-WFO
Education Required: High school diploma
Experience Required: 0 – 1 years
Job Location: Chennai
Walkin Date: 6th March 2024, 10.00 AM – 1.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills and Qualification:
- High school diploma.
- Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Walkin Date and Venue:
Walkin Date: 6th March 2024, 10.00 AM – 1.30 PM
Walkin Venue: DLF IT Park 7th Block, 2nd Floor, Ramapuram, Chennai
