NTT Data, a global IT services provider, is currently hiring for the position of AR Caller – Voice Process in Chennai. The role requires candidates to have a high school diploma and offers an opportunity for individuals with 0 to 1 years of experience. NTT Data is organizing a walk-in interview on the 22nd of March 2024 from 11:00 AM to 1:30 PM. This walk-in hiring event provides a convenient opportunity for interested candidates to apply and potentially secure a position with the company. As a Voice Process associate at NTT Data, you will be responsible for handling customer inquiries and providing assistance over the phone.
Company Name: NTT Data
Job Role: AR Caller – Voice Process
Education Required: High school diploma
Experience Required: 0 – 1 years
Job Location: Chennai
Walkin Date: 22nd March 2024, 11.00 AM – 1.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills and Qualification:
- Ability to work regularly scheduled shifts from Monday to Friday (8:00PM to 6:00AM).
- High school diploma.
- Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0 – 6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0 – 6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Walkin Date and Venue:
Walkin Date: 22nd March 2024, 11.00 AM – 1.30 PM
Walkin Venue: NTT Data Services, 7th block 2nd Floor, DLF IT park, Ramapuram, Chennai
