NTT Data is currently conducting walk-in interviews for the role of Voice Process in Noida. The company is actively seeking candidates with any graduate degree and is open to individuals with varying levels of experience, ranging from 0 to 4 years. The walk-in interviews are scheduled to take place on 19th February 2024, from 1:00 PM to 2:30 PM, providing a convenient window for interested candidates to participate. This hiring initiative highlights NTT Data’s commitment to talent acquisition and creating opportunities for individuals looking to build a career in the dynamic field of voice processes.
Company Name: Ntt Data
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: 0 – 4 years
Job Location: Noida
Walkin Date: 19th February 2024, 1.00 PM-2.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Ensure that all assigned inbound calls are resolved.
- Helps resolve outstanding issues from previous transactions.
- Take calls from providers/callers.
- Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.
- Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
- Identifies and resolves issues around nonstandard pending transactions.
Required Skills and qualification:
- Graduates (complete 15 years of education with original marksheets).
- Excellent Communication (both verbal & written).
- Comfortable in customer handling.
- Comfortable in handling inbound voice calls.
Walkin Date and Venue:
Walkin Date: 19th February 2024, 1.00 PM – 2.30 PM
Walkin Venue: Microsoft Teams Meeting ID: 288 843 117 385 Passcode: SAGvrR
