Omega Healthcare is conducting a walk-in recruitment drive in Bangalore for the Voice Process role. They are looking for graduates or undergraduates with up to one year of experience, although freshers are also encouraged to apply. The walk-in interviews will take place from October 28th to November 6th, 2024, between 9:30 AM and 4:30 PM.
Company Name: Omega Healthcare
Job Role: Voice Process
Education Required: Graduates or Undergraduates
Experience Required: 0 – 1 year
Job Location: Bangalore
Walkin Date: 28th October 2024 – 6th November 2024, 9.30 AM – 4.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, and issues and escalate them to the supervisor by phone.
- Follow the workflow documentation, such as the SOPs Update tracker, Issue Log, and Trend logs.
- Be part of all the training sessions to gain knowledge about RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements, and account transactions
- Identify the accounts that do not require calling and can be fixed by the Analyst to resolve.
- Logical thinking to identify the trends, and resolve accounts for an error-free account
- Identify payer issues and lead special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities.
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, and issues and escalate to the Supervisor through calling.
- Follow the workflow documentation, such as the SOPs Update tracker, Issue Log, and Trend logs.
- Be part of all the training sessions to gain knowledge about RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements, and account transactions.
- Identify the accounts that do not require calling and can be fixed by the Analyst to resolve.
- Logical thinking to identify the trends, and resolve accounts for an error-free account
- Identify payer issues and lead special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.
Required Skills and Qualifications:
- Graduates or Undergraduates.
- Good communication skills.
Walkin Date and Venue:
Walkin Date: 28th October 2024 – 6th November 2024, 9.30 AM – 4.30 PM
Walkin Venue: Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017.
