PowerSchool is currently seeking qualified individuals for the position of Associate Cloud Operations Engineer II Hosting. The ideal candidate for this role should possess a Bachelor’s degree in computer science, information systems, or an equivalent field. PowerSchool is open to hiring freshers, providing them with an opportunity to kick-start their careers in cloud operations. The selected candidate will be based in the vibrant city of Bengaluru, contributing to the dynamic and innovative atmosphere that PowerSchool fosters. This role offers a unique chance for individuals to apply their academic knowledge and develop practical skills in the exciting field of cloud operations.
Company Name: PowerSchool
Job Role: Associate Cloud Operations Engineer II Hosting
Education Required: Bachelor’s degree in computer science, Information Systems or equivalent degree required
Experience Required: Freshers
Job Location: Bengaluru
Role and Responsibilities:
- Execute ticket triage, investigation and resolution of reported incidents.
- Troubleshoot application issues and engage Customer Support as needed to identify and resolve the issue.
- Troubleshoots problems with user accounts and application access.
- Perform daily system administration tasks to verify that all systems are up and running.
- Installation and configuration of software in cloud-based environments to ensure high availability.
- Monitor and troubleshoot application issues to ensure high availability, optimal performance, and system responsiveness.
- Operate and maintain orchestration routines in production.
- Complete periodic application software updates and software version upgrades.
- Install and configure new customer environments as needed.
- Support product development teams in the delivery of continuous integration, continuous deployment, providing templates and patterns to follow to ensure code produced by product development teams can be deployed and scaled on standardized technologies and platforms.
- Perform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines; understand when to escalate to product development teams; remediate root causes and implement preventative actions.
- Performs basic database monitoring and troubleshooting of database performance issues.
Required Skills and Qualification:
- Bachelor’s degree in computer science, Information Systems or equivalent degree required.
- This is an entry level position; the ideal person needs to be motivated and willing to learn.
- Knowledge of cloud computing platforms such as AWS, Azure, and Google Cloud (demonstrable proficiency or professional experience preferred).
- Knowledge of Relational and No-SQL databases (demonstrable proficiency or professional experience preferred).
- Familiarity of configuration management and orchestration technologies and techniques.
- Proficiency in one or more programming language.
- Familiarity in operating system administration.
- Ability to handle a heavy workload with multiple projects and frequent interruptions.
- Ability to work in a changing, dynamic environment.
- Strong written and verbal communication skills.
