Practo is currently seeking dynamic individuals to join their team as Operations Associates, providing a unique opportunity for professionals with 0-2 years of experience. This role is open to any graduate and is available in multiple locations, including Bengaluru, Pune, and Delhi. As an Operations Associate at Practo, you will play a vital role in ensuring the seamless functioning of day-to-day operations, contributing to the efficiency of the organization. The company values diverse skill sets and welcomes individuals who are passionate about healthcare and technology. This position offers a chance for both entry-level and moderately experienced candidates to be part of a leading healthcare technology company and make a significant impact.
Company Name: Practo
Job Role: Operations Associate
Education Required: Any Graduate
Experience Required: 0-2 Years
Job Location: Bengaluru, Pune, Delhi
Role and Responsibilities:
- Payment collection on Practo POS machine.
- Patient Billing & invoice generation.
- Issue receipts/Invoice for received payments.
- Keep an accurate record of patient appointments & Procedures.
- Day-end Consultation & Transaction Reconciliation (Revenue Recognition).
- Calls patients in case of Cancelled appointments/ Reschedule/No Shows.
- Provide regular, accurate reports on billing data.
- Securely handle patient data and payment information.
- Real time operational escalations handling.
- Help & train the clinic staff on the designated company software.
- Willingness to travel across the designed zone based on the request.
Required Skills and Qualification:
- Experience as Billing Specialist.
- Adherence to laws and best practices in regards to dealing with customers and data.
- Comfortable dealing with numbers and the processing of financial information.
- Good knowledge of MS Office particularly Excel & G Sheet.
- Proficiency in English & preferred local language.
- igh degree of attention to detail and trustworthiness.
