Razorpay, a leading financial technology company, is currently in search of an Associate Manager for their Banking Solutions team based in Bangalore. The ideal candidate for this position should possess a minimum of a bachelor’s degree in any field, along with 1-2 years of relevant experience. As an Associate Manager in Banking Solutions at Razorpay, individuals will play a pivotal role in developing and implementing innovative banking solutions to meet the needs of the company’s clients and partners. This role offers an exciting opportunity for professionals looking to further their career in the fintech industry and contribute to the growth and success of a dynamic organization like Razorpay.
Company Name: Razorpay
Job Role: Associate Manager – Banking Solutions
Education Required: Any Graduate
Experience Required: 1-2 years
Job Location: Bangalore
Role and Responsibilities:
- Handling Banks, partners & queries across the teams for enabling Cross Border transactions for exporters & Importers including regulatory/ bank reportings.
- One point contact in resolving partner bank & internal team queries in order to achieve a high level of efficiency and customer service.
- Manage, Highlight and control gaps in daily operations and administration of the remittances product.
- Ensure authenticity of payments through supporting documents such as Invoice, Sales contract, etc. and for transaction and audit compliance.
- Ensure FIRA/ credit advice of the customers are solved with Banks on a timely basis.
- Propose new & innovative solutions to the team, which can help in scale the GMV/products within the purview of regulatory guidelines.
- In addition, the incumbent will also responsible to seek new FIN-Techs for collaboration, track new payment technology trends, and determine if they align and are of strategic importance to the Razorpay cross border payments strategy.
Required Skills and Qualification:
- Prior experience in (1-2 years) in cross border payments, Partner management, reconciliation, preferably in fintech or Banks.
- Excellent communication, interpersonal, and relationship-building skills.
- Enthusiastic to solve customer issues and promptly address their queries.
- Strong knowledge on MS Office tools, MIS reporting and analysis.
- Good attention to detail and ability to work both independently and as a part of a team.
