RealPage is actively recruiting for the position of Process Associate in Hyderabad. To qualify for this role, candidates must hold a Bachelor’s Degree in Accounting, Computer Science, Finance, Information Science, Business Management, or a related field. This opportunity is ideal for entry-level professionals with 0-1 years of experience who are eager to embark on a career with RealPage. As a Process Associate, individuals will be involved in critical tasks related to their field of study, contributing to the overall efficiency of the company. Located in the thriving city of Hyderabad, this position offers a dynamic work environment where fresh graduates can apply their academic knowledge and gain practical experience in a professional setting.
Company Name: RealPage
Job Role: Process Associate
Education Required: Bachelor’s Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required.
Experience Required: 0-1 years
Job Location: Hyderabad
Role and Responsibilities:
- Assist in day-to-day Operations tasks, such as: Policy validation, policy input, interested party, LeaseTerm Solutions & Implementation tasks.
- Build on the process knowledge continuously and scale up to handle at least more than 2+ tasks apart from Primary Task.
- Responsible for resolving problems of low complexity.
- Report daily, weekly and monthly to management as needed.
- Report customer issues to Supervisor for entry into tracking system.
- Communicate and document abnormal issues to the Supervisor.
- Additional duties as required.
Required Skills and Qualification:
- Graduate with at least 0-1 years of experience in BPO.
- Bachelor’s Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required.
- Prior insurance experience with a demonstrated responsibility for exercising judgment and decision-making skills.
- Basic to intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
- Verbal and written communication skills.
- Must possess good operational behavior, time management skills and strong attention to detail.
- Ability to work with little supervision, but knowing when to escalate problems to management.
- Ability to recognize and escalate situations as deemed necessary.
- Demonstrate consistent judgment.
- Ability to work after regular business hours as needed to guarantee deliverables are met.
- Ability to work US business hours.
- Reliable and dependable.
- Ability to adapt to change.
- Relevant experience in Insurance processing and/or financial services.
- Basic knowledge on MS Excel.
- Experience with Salesforce and SharePoint.
- Experience within the multifamily industry is desired.
