SAP, a global leader in enterprise software solutions, is currently seeking candidates for the position of Associate Solution Support Engineer. This role requires candidates to have completed either their graduation or post-graduation, providing an opportunity for a wide range of educational backgrounds to apply. With a flexible experience requirement of 0 to 3 years, SAP encourages both fresh graduates and those with some industry experience to join their team. Based in the vibrant tech hub of Bangalore, this role promises a stimulating work environment and ample opportunities for career growth and development within one of the world’s leading technology companies.
Company Name: SAP
Job Role: Associate Solution Support Engineer
Education Required: Graduation / Post Graduation
Experience Required: 0 – 3 Years
Job Location: Bangalore
Role and Responsibilities:
- The primary function of the Technical Support Engineer in Critical Incident Support is to provide dependable and timely resolution for complex software issues related to the Ariba product area.
- The Engineer also possesses a strong focus on customer service and communication that results in an exceptional user experience and also uses the knowledge interfaces with 3rd party vendors and internal technical teams to drive issues to resolution.
- In-depth understanding of cloud technologies and related aspects of life cycle management.
- Demonstrates competency with the full suite of SAP Ariba Solutions, understanding and proficiency of procurement business process and integration topics.
- Build partnerships with customers to proactively deliver expertise and improve customer value of SAP Ariba solutions.
- Provide on-call support during weekends as required by a rotational schedule.
Required Skills and Qualifications:
- An understanding of object-oriented methodologies and programming in Java.
- Knowledge of Ariba Procurement / Ariba SLP / Ariba Integration flows will be an added advantage.
- Education: Graduation / Post Graduation from reputed colleges/universities.
- Experience: 0-3 Years of experience.
