SAS, a globally recognized leader in analytics and software solutions, is currently recruiting for the position of Associate Systems Admin. The ideal candidate for this role should possess a Bachelor’s degree in a relevant field, preferably in IT, demonstrating a solid educational foundation in the domain. SAS is open to individuals with 0-2 years of experience, making it an excellent opportunity for recent graduates or those with limited professional exposure. The position is based in Pune, a bustling city known for its burgeoning IT sector and vibrant culture.
Company Name: SAS
Job Role: Associate Systems Admin
Education Required: Bachelor’s degree in relevant field preferably IT
Experience Required: 0-2 years
Job Location: Pune
Role and Responsibilities:
- You will be responsible for setting up video and audio equipment used for live events.
- Installation, testing, and adjust equipment to create ideal auditory and visual experiences for an audience.
- Testing the equipment before all the events & Troubleshooting and adjusting the AV equipment.
- Responsible for facilitating IT support to end user for Requests, Incidents and Changes. Use ServiceNow ITSM system for managing Requests, Incidents and Changes
- Good understanding of the infra setup of MS TEAMS, MS Office, Skype.
- Work with local and global CIS operations team to provide IT infrastructure support for networking, virtualization and end user computing.
- Assist with client hardware lifecycle replacement as per global client standards.
- Perform daily administration activities for all IT infrastructure including analyzing, installing, modifying operating systems, storage, applications, backups and account administration.
- Assists with the formatting, supporting, troubleshooting of hardware, operating systems, systems management software, security and AV software, patch management, productivity applications and virtualized environment.
- Develop step-by-step documentation for system support tasks.
- IT inventory management.
- Will be required to participate in 24×7 on-call rotation.
Required Skills and Qualification:
- Bachelor’s degree in relevant field preferably IT.
- Fresher or 2 years of experience in managing and troubleshooting IT infrastructure (server, storage, virtualization, networking and end user computing.
- Demonstrated problem solving skills for operating systems(Windows, Linux), VMware and networking.
- Exposure to MS Skype/ Teams voice solution will be an added advantage.
- Adapt at working in a collaborative, team-oriented environment.
- Be a proactive, self-directed, detail-oriented, independent worker with strong interpersonal and communication skills.
- Passion for continuous learning.
Preferred Qualifications:
- Experience working in a globally dispersed team.
- Familiarity with ITSM processes, systems and tools such as ServiceNow.
- ITIL certification.
