Sprinto is actively recruiting for the position of Sr. Technical Account Manager in Bengaluru, offering a remarkable opportunity for fresh graduates. The role is open to candidates with any graduate degree, providing a gateway for individuals to commence their career in technical account management. As a Senior Technical Account Manager at Sprinto, selected candidates will be instrumental in fostering strong relationships with clients, ensuring the seamless integration of technical solutions, and providing exemplary customer service. This position, located in the bustling city of Bengaluru, offers a dynamic work environment where freshers can apply their educational background and develop essential skills in technical account management.
Company Name: Sprinto
Job Role: Sr.Technical Account Manager
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Bengaluru
Role and Responsibilities:
- Most of our day involves working with founders/CXOs/CISOs at other early and mid-sized companies over video calls. During these sessions, we help them implement the right processes in their company in order to achieve a global information security standard like SOC2, ISO27001, PCI DSS etc.
- We work closely with our amazing Product team, as we continuously raise the bar and delight customers with the Sprinto journey.
- We also work with our audit partners to ensure a smooth experience for them as well as our mutual customers. For this, you would need to gain a deeper understanding of Information Security/Cloud Security Compliance over time.
- As our product is expanding rapidly, we would need to not only learn fast but also enjoy researching and trouble-shooting issues, while identifying and solutions/workarounds to customer use-cases.
- All in all, we do whatever is necessary to ensure that the customer has a delightful experience with Sprinto. We place a very high bar on Customer Experience and this team provides the first experience for customers with the Sprinto offering. Well begun is half done!
Required Skills and Qualification:
- You come from a programming background, but realised writing code is not your cup of tea.
- In your peer group, your communication & presentation skills stand out.
- You have experience in a software implementation role.
- You have worked with customers across time zones.
- You have a good technical understanding – words like S3 bucket, DB encryption, Virtual Private Cloud are not alien to you.
- You are systematic and methodical – you make commitments and meet them consistently.
- Huge bonus if you have prior experience with SOC2 / ISO27001 / GDPR / PCI DSS and other compliance standards.
