Sutherland, a leading global provider of business process and technology management services, is currently hiring for the position of Senior Associate – Transaction Processing. Freshers with a Bachelor’s degree or college diploma are encouraged to apply, as Sutherland values talent and potential over prior experience for this position. The job opportunity is based in Bengaluru, a vibrant city known as the Silicon Valley of India, offering a conducive environment for professional growth and development in the technology and outsourcing sectors.
Company Name: Sutherland
Job Role: Sr. Assoc-Trans Processing
Education Required: Bachelor’s degree or college Diploma.
Experience Required: Freshers
Job Location: Bengaluru
Role and Responsibilities:
- Negotiate settlement of a claim by establishing the appropriate negotiation strategy and utilizing available resources within authority limits.
- Meet quality standards by following best practices.
- Responsible for data integrity and the appropriate documentation of the claim file as well as for compliance with regulatory requirements.
- Accountability for customer satisfaction and execution of the strategy to provide the best claims service for host damage protection.
- Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols and special handling instructions.
- Ensure legal compliance by following federal laws and regulations, and internal control requirements.
Required Skills and Qualifications:
- Bachelor’s degree or college Diploma.
- Experience in P&C, Healthcare Claims dealing with damage, liability, or injury claims.
- Good knowledge of Insurance claims end-to-end value chain activities, challenges, and best practices.
- Good knowledge of how to evaluate injuries and damage using market tools and technology.
- General knowledge of the coverages available under the damage protection, liability policy, and some common exclusions.
- Results-driven, ability to multi-task, pay attention to detail and follow procedures.
- Proven leadership and time management skills in a team environment.
- Good writing, communication, and presentation skills.
