Sutherland is currently hiring for the position of NON-Voice (Technical Support) in Chennai. They are looking for candidates with educational backgrounds including B.Arch, B.Sc, Any Graduate, B.B.A/ B.M.S i, B.Com, Diploma, B.Tech/B.E., B.Ed, B.A, B.El.Ed in Any Specialization. The ideal candidate would have 0-2 years of experience. Walk-in interviews are scheduled from 28th June 2024 to 4th July 2024, between 9:30 AM to 5:30 PM.
Company Name: Sutherland
Job Role: NON-Voice (Technical Support)
Education Required: B.Arch, B.Sc, Any Graduate, B.B.A/ B.M.S i, B.Com, Diploma, B.Tech/B.E., B.Ed, B.A, B.El.Ed in Any Specialization
Experience Required: 0 – 2 years
Job Location: Chennai
Walkin Date: 28 June 2024- 4th July 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Handle inbound calls pertaining the technical issues.
- Remotely resolving the technical issues.
- Should have good knowledge of Windows and need to have basic knowledge of Networking.
- Build sustainable relationships with the clients and solve their issues with minimum TAT.
- Handle L1 troubleshooting, diagnose the issue, and try to resolve alerts at your end to balance the load of the L2 technical support team.
Required Skills and Qualifications:
- You may refer your friends and family members with good communication skills (Experienced & Fresher).
- B.Arch, B.Sc, Any Graduate, B.B.A/ B.M.S i, B.Com, Diploma, B.Tech/B.E., B.Ed, B.A, B.El.Ed in Any Specialization.
Walkin Date and Venue:
Walkin Date: 28 June 2024- 4th July 2024, 9.30 AM – 5.30 PM
Walkin Venue: Interview Timings: 10:30 AM To 1 PM Location – Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063
