Tech Mahindra is currently inviting applications for the role of chat process in Noida. This position is open to any graduate with an experience requirement of 0-2 years, making it accessible to both fresh graduates and those with some prior experience. Walk-in interviews are scheduled from April 11th to April 20th, 2024, between 10.00 AM and 4.00 PM, providing an excellent opportunity for interested candidates to showcase their skills and qualifications in person. As a chat process employee at Tech Mahindra, successful candidates will be responsible for handling customer inquiries and providing support through chat platforms.
Company Name: Tech Mahindra
Job Role: chat process
Education Required: Any Graduate
Experience Required: 0 – 2 years
Job Location: Noida
Walkin Date: 11th April 2024- 20th April 2024, 10.00 AM – 4.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Required Skills and Qualification:
- Decent communication skills are required.
- Education Qualification: Graduation is not required.
- Freshers are most welcome.
- 6 Days working (Cabs in odd hours)
- Rotational Shifts / Rotational weekly off.
- WORK FROM OFFICE (Noida)
Walkin Date and Venue:
Walkin Date: 11th April 2024- 20th April 2024, 10.00 AM – 4.00 PM.
Walkin Venue: 7th Floor, A8 – Tech Mahindra, Knowledge Boulevard, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh – 201309.