Teleperformance is hiring freshers for the role of Customer Support Associate, with openings available across various locations in India. This opportunity is ideal for graduates looking to begin their careers in customer service.
Company Name: Teleperformance
Job Role: Customer Support Associates
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Pan India
Required Skills and Qualifications:
- Strong phone, and verbal communication skills along with active listening and can comprehend in English.
- Excellent Interpersonal and comprehension skills.
- Good problem-solving, Flexibility & conversational ability.
- Managing large amounts of inbound and outbound calls and Chat or Email in a timely manner.
- Following call center scripts when handling different topics.
- Ability to multi-task, set priorities, and manage time effectively.
- Good at negotiating techniques, customer focus, and adaptability to different personality types.
- Fast learner with and passion for sales, collection, and customer service.
- Ability to use Internet applications.
- Knowledge of MS Office.
- PC Knowledge & shortcut keys.
