Telus is hosting a walk-in interview for the role of Customer Service Representative at their Noida office. Open to graduates from any field, this opportunity is ideal for candidates looking to start or advance their careers in customer service. The walk-in interview will be held on 19th October 2024, from 11:00 AM to 4:00 PM.
Company Name: Telus
Job Role: Customer Service Representative
Education Required: Any Graduate
Experience Required: 19th October 2024
Job Location: Noida
Walkin Date: 19th October 2024, 11.00 AM – 4.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Analyze and solve customer queries through calls.
- Assist execution and implementation of process improvements in the CRM team in consultation with the Team Lead.
- Improve the Customers Experience with the Client Services by ensuring that the Customer’s Issues are attended to promptly and all their concerns are resolved immediately.
- Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
- Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
- Provide splendid customer service to customers in a friendly and courteous manner at all times.
- Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
- Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls, or customer service.
Required Skills and Qualifications:
- Should possess excellent verbal and written English communication skills.
- It should be customer-oriented and team-oriented as well.
- Fresher/Experienced can apply(0-3 years).
Walkin Date and Venue:
Walkin Date: 19th October 2024, 11.00 AM – 4.00 PM
Walkin Venue: Telus International, UG Floor, Tower 6, Sector-135, Noida, UP-201304.
