Thermo Fisher Scientific Off Campus Drive 2023: Thermo Fisher Scientific, a global leader in scientific research and innovation, is currently seeking a Customer Service Representative I to join their team in the dynamic city of Bangalore. This role is ideal for individuals with a Bachelor’s degree who are passionate about delivering exceptional customer service.
Company Name: Thermo Fisher Scientific
Job Title: Customer Service Representative I
Required Education: Bachelor’s degree
Job Location: Bangalore
Roles & Responsibilities:
- Perform order management activities for assigned regions using the applications used by the function.
- Ensure adherence tol procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met.
- Make sure to achieve daily turnaround time for orders as per set TAT guidelines.
- Ensure adherence to all internal / external processes defined.
- Proactively brings up issues that can potentially hamper the business processes.
Education and Skills Required:
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations).
- 0-2 years’ Experience.
- Requires strong computer skills, including Microsoft office.
- Display excellent verbal and written communication and interpersonal skills.
- Highly thorough with good accuracy.
- Ability to work in fast pace environment.
- Flexible to work in Night Shifts.
