ThermoFisher Scientific is seeking qualified candidates for the role of Customer Service Representative I at its Bangalore location. Applicants with a bachelor’s degree and 0 to 2 years of experience are encouraged to apply. This position offers an exciting opportunity to join a global leader in scientific solutions and contribute to delivering exceptional customer service.
Company Name: ThermoFisher Scientific
Job Role: Customer Service Representative I
Education Required: Bachelor’s degree
Experience Required: 0 – 2 years
Job Location: Bangalore
Roles and Responsibilities:
- Perform order management activities for assigned regions using the applications used by the function.
- Ensure adherence to procedures, policies, and systems.
- Ensures that performance metrics/ SLAs are met.
- Make sure to achieve daily turnaround time for orders as per set TAT guidelines.
- Ensure adherence to all internal/ external processes defined.
- Proactively brings up issues that can potentially hamper the business processes.
Required Skills and Qualifications:
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administration)
- 0 – 2 years Experience.
- Requires strong digital literacy, including Microsoft Office.
- Display excellent verbal and written communication and social skills.
- Highly detailed with good accuracy.
