United is hiring for the role of Associate Analyst (Systems Support) – Global Procurement in Gurugram. This position requires a bachelor’s degree in a business-related field, such as computer science, and 1-2 years of experience. It offers an excellent opportunity for professionals to support global procurement systems and processes, contributing to the efficiency and effectiveness of a leading organization.
Company Name: United
Job Role: Associate Analyst (Systems Support) – Global Procurement
Education Required: Bachelor’s degree in a business field such as computer science
Experience Required: 1-2 years
Job Location: Gurugram
Role and Responsibilities:
- Serve as a point of contact for system users regarding system-related inquiries, issues, and support requests.
- Provide timely and effective technical support to users experiencing issues with procurement systems.
- Learn and understand the capabilities and effective utilization of procurement systems.
- Support documentation of processes, troubleshooting steps, and resolution outcomes.
- Assist in the configuration, testing, and implementation of system enhancements and upgrades.
- Foster strong collaboration with teams, to ensure comprehensive fulfillment of support requests.
- Proactively identify opportunities for process enhancement, system optimization, and user experience.
Required Skills and Qualifications:
- Bachelor’s degree in a business field such as computer science, information technology, engineering, or any other related field.
- 1-2 years of relevant experience.
- Customer support.
- Excellent communication skills, both verbal and written.
- The desire to learn new software.
- Passion for technology and systems.
- Detail-oriented with a focus on accuracy and quality in all aspects of work.
- Problem-solving skills with the ability to troubleshoot technical issues and propose effective solutions.
- Must be proficient in Microsoft Word, Outlook, Excel, and PowerPoint.
