Urban Company, a leading platform for home services, is currently seeking candidates for the position of Category Manager in Kolkata. This role requires candidates to possess a Bachelor’s degree, emphasizing the importance of educational qualifications in preparing individuals for the responsibilities of the role. With an experience requirement of 6 months to 2.5 years, Urban Company is looking for candidates who have some prior experience in related fields, such as management, marketing, or operations. As a Category Manager at Urban Company, successful candidates will be responsible for overseeing and managing a specific category of services, ensuring quality, customer satisfaction, and business growth.
Company Name: Urban Company
Job Role: Category Manager
Education Required: Bachelor’s degree is mandatory
Experience Required: 6 months -2.5 years
Job Location: Kolkata
Role and Responsibilities:
- Onboarding the right quality supply to ensure demand is fulfilled with the right.
- customer experience being delivered.
- Ensuring no breakage in daily operations in your city.
- Implementing growth and quality improvement initiatives in sync with category heads at the central level.
- Building a strong connection with service professionals in your city.
- Deploying your analytical skills to deep dive into key business problems and Getting your hands dirty in terms of going on the ground to understand real issues,
- be it customer experience, partner onboarding, etc.
- Running tight processes and SOPs in the city related to partner onboarding,
- service quality improvement, etc.
Required Skills and Qualification:
- Sharp and hungry professionals willing to go above and beyond to create an impact.
- 6 months -2.5 years of work experience.
- Bachelor’s degree is mandatory.
- Ability to work in an environment that is fast-paced requires solving ambiguous
- problems and is highly outcome-oriented. We will look for candidates who display
- these characteristics and have demonstrated the ability to solve problems on the ground.
- Strong analytical skills.
- Hustle and get things done attitude.
- If deep problem-solving at scale, and a fast-paced work environment excite you.
