Wells Fargo, a renowned financial institution, is currently seeking qualified candidates for the position of Associate Operations Processor. To be eligible for this role, applicants must hold a Graduate or Masters degree in a relevant subject. This exciting opportunity is based in Bengaluru, offering a dynamic work environment in the heart of India’s bustling tech hub. As an Associate Operations Processor at Wells Fargo, employees can expect to work in a challenging yet rewarding atmosphere, where their skills and expertise will be valued.
Company Name: Wells Fargo
Job Role: Associate Operations Processor
Education Required: Graduate or Masters degree in a relevant subject
Job Location: Bengaluru
Job Responsibilities:
- Reviewing incoming records to ensure records meet the requirements for the USA Patriot Act Section 326 – Customer Identification Program
- Responsible for working on low/moderate/high complexity/priority cases, depending on the queue type and the complexity of the review
- Reviewing the Core, CIP, CDD elements on the Universal Work Station and if required verify the data against the documents and regulatory comments provided by customer / banker at the time of account opening
- Conduct research in various applications like HOGAN, DIPR, SOS, LexisNexis and other government sites to search for missing information
- Identify missing information from Universal Workstation and if found in various applications / tools, use appropriate commands in HOGAN screen update the missing information correctly
- Complete 40 hours of self-directed subject matter related training provided by the organization
- Complete all Mandatory Trainings (Compliance) assigned on internal Develop You Tool before time and adhere to internal timelines
- Assist new team members while on training phase
- Partner with appropriate resources to seek out solutions to problems
- Research and resolve problems within department SLAs
- Perform duties and assignments within established timeframes, ensuring proper follow-up and completion
- Must be flexible to work odd shifts as per the requirement from business
- Ability to work overtime during peak volume times
Qualifications & Skills required:
- Should be a graduate / Masters in relevant subject
- Good verbal and written communication skills
- Basic understanding of the banking industry
- Good analyzing and decision-making skills
- Basic understanding of operating system
- Exhibits commitment to the company
- Fosters team work
- Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
- Ability to work under pressure
