Wipro is currently offering opportunities for freshers in the role of Solutions Delivery Analyst in Chennai. This position requires candidates to have a Bachelor’s degree or equivalent work experience. As a Solutions Delivery Analyst, individuals will play a crucial role in delivering innovative solutions to clients, utilizing their educational background and any relevant work experience. If you’re eager to learn, adapt, and contribute to impactful projects, this role in Chennai could be the ideal starting point for your professional journey.
Company Name: Wipro
Job Role: Solutions Delivery Analyst
Education Required: Bachelor’s degree or equivalent work experience required.
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Strong understanding of client plan provisions/product & processing guidelines and SLA metrics.
- Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation.
- Research complex Benefits issues and formulate resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices.
- Resolve tasks in accordance with due dates and ensure the process is well-documented.
- Create ad-hoc reports as required to support client service delivery functions.
- Provide day-to-day client and third-party administrator contact for participant processing inquiries
- Participate & contribute in daily huddles and status meetings.
- Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the participant.
- Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality.
Required Skills and Qualification:
- Bachelor’s degree or equivalent work experience required.
- Good MS Office skills.
- Good Communication Skills.
