Wipro, a global leader in technology and consulting services, is currently inviting applications for the role of Associate in Gurugram. This position welcomes candidates with a high school diploma or equivalent, as well as graduates from any field, offering an inclusive opportunity for freshers to kickstart their careers. As an Associate at Wipro, you will have the chance to work in a diverse and dynamic environment, gaining valuable experience and skills in various aspects of the industry. This role provides an excellent platform for individuals to learn and grow within the company.
Company Name: Wipro
Job Role: Associate
Education Required: High School Grad /Graduate
Experience Required: Freshers
Job Location: Gurugram
Role and Responsibilities:
- Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Adhere to compliance and generate control reports.
- Generate statutory reporting per country requirement.
- Audit Management – Active participation in internal/external audits.
- Escalation management.
- Generating scheduled/ ad-hoc reports.
Required Skills and Qualification:
- High School Grad /Graduate.
- Fresher.
- Low-complexity clerical processing.
- Basic process knowledge.
- Basic technical skills proficiency.
- Ability to meet agreed quality standards within tight deadlines.
- Non/very low client engagement.
- Ability to follow instructions/scripts / process-flows.
- Excellent understanding of the Insurance Industry for experienced colleagues.
- Proficient in MS Office (preferably Excel)
- Project management.
- Quality management.
- Results driven.
- Foster teamwork.
- Giving feedback.
