Wipro, a global leader in IT, consulting, and business process services, is inviting candidates for the position of Associate in Kolkata. This role welcomes applications from any undergraduate, diploma holder, graduate, or post-graduate (except LLB) with 0 to 2 years of experience. Wipro is conducting walk-in interviews from March 18th to March 22nd, 2024, between 12:00 PM to 1:30 PM, providing a convenient opportunity for interested individuals to apply. As an Associate at Wipro, you will have the chance to contribute to innovative projects and collaborate with a diverse team of professionals.
Company Name: Wipro
Job Role: Associate
Education Required: Any undergraduate/ Diploma/ Graduate/ Post Graduate (except LLB) can apply.
Experience Required: 0 – 2 years
Job Location: Kolkata
Walkin Date: 18th March 2024 – 22nd March 2024, 12.00 PM – 1.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Resolving customer queries.
- Handling Customer information with Integrity and Sensitivity.
- Ability to learn and apply detailed procedures.
- Answering questions from customers about the features and capabilities of our Products.
- Handle complaints and objections effectively should try to resolve the same without escalation
- Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information, and problem-solving.
- Probing and discovering customers’ needs and understanding customer viewpoints.
- Transfer incorrect customer contact to the correct department.
Required Skills and Qualification:
- Any Fresher/ Experience can apply.
- Any undergraduate/ Diploma/ Graduate/ Post Graduate (except LLB) can apply.
- Currently pursuing from regular university are not eligible.
- Must have good communication skills.
- Must be comfortable with working in night shifts (24/7).
- Must be an immediate joiner.
- Must be comfortable with the Voice process.
- Must be comfortable with WORK FROM OFFICE.
Walkin Date and Venue:
Walkin Date: 18th March 2024 – 22nd March 2024, 12.00 PM – 1.30 PM
Walkin Venue: Wipro Limited Plot 8, Block DM, Sector – V, Salt Lake, Kolkata 700091, Wipro Gate No. 2
