Wipro is conducting walk-in interviews for the position of Customer Service Associate at their Pune office. This opportunity is open to graduates from any discipline with 0 to 3 years of experience. The walk-in interviews are scheduled for 10th August 2024, between 10:30 AM and 2:00 PM.
Company Name: Wipro
Job Role: Customer Service Associate
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Pune
Walkin Date: 10th August 2024, 10.30 AM – 2.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner.
- Provide accurate information on products/ services offered by the company to customers.
- Identify opportunities to upsell/ cross-sell relevant products/ services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
Required Skills and Qualifications:
- 0-3 years of experience in BPO voice process, international call center environment, or similar industry.
- Excellent communication skills (verbal & written) with ability to work effectively in a fast-paced environment.
- Strong problem-solving skills with attention to detail and analytical thinking abilities.
Walkin Date and Venue:
Walkin Date: 10th August 2024, 10.30 AM – 2.00 PM
Walkin Venue: Plot No.31 MIDC, Hinjawadi Phase 2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057.
