WNS Global, a leading company in the business process management sector, is currently seeking qualified candidates for the position of Deputy Manager – Operations in Hyderabad, India. This role offers an excellent opportunity for fresh graduates to kick-start their career in a dynamic and thriving work environment. WNS values educational attainment, requiring candidates to hold a graduate degree. As a Deputy Manager – Operations, successful candidates will play a crucial role in overseeing and optimizing operational processes. This position provides an exciting platform for individuals to apply their academic knowledge in a real-world setting, contributing to the success and efficiency of WNS operations in Hyderabad.
Company Name: WNS Global
Job Role: Deputy Manager – Operations
Education Required: Graduate
Experience Required: Freshers
Job Location: Hyderabad, India
Job Roles and Responsibilities:
- Leading a team of Assistant Managers and SME’s to perform effectively against set SLAs/KPIs.
- Executing strategies to improve your teams’ overall performance.
- Leading interventions to deliver change and transformation within the business adding value to the business.
- Managing teams with effective leadership, coaching and support.
- Working closely with other departments to ensure effective operations.
- Client Interactions and Management Process ownership and improvement.
