WNS (Holdings) is seeking fresh graduates for the role of Assistant Manager – Operations. This position, based in Bangalore, is open to candidates from any educational background. It offers an excellent opportunity for recent graduates to begin their careers in operations management, gaining valuable experience in a dynamic and supportive environment within a leading global business process management company.
Company Name: WNS Holdings
Job Role: Assistant Manager – Operations
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Successfully handle a team of 8-10 FTEsProcess training of new recruitsEnsure service delivery parameters are metFeedback on errors in a timely mannerOn-time quality checks and error analysisQuery handling.
- Respond to process-related queries by the team and identify training needs Ensure accurate and timely reports are sent to the DM on time and drive various process improvement ideas to improve efficiency.
- productivityBuild domain knowledge by getting process trained and accredited50% productive within 6 months from the date of joining the process drive ISMS/
- ISO policy awareness within the team and maintaining necessary documents for all the team-related activities in the absence of DMS should be able to handle process migration through remote/onsite training.
Required Skills and Qualifications:
- Excellent communication skills.
- Any Graduate from a recognized university with Knowledge of Group pension.
- Life insurance.
- Annuity products are mandateGood logical, analytical, and problem-solving abilities.
