Wolters Kluwer is currently seeking candidates for the role of Associate IT Operations Analyst in Chennai, India. The position requires a Bachelor’s Degree in Computer Science, Mathematics, or Information Technology, with a preference for candidates holding a Master’s Degree in Computer Science or Information Technology. Wolters Kluwer is open to candidates with varying levels of experience, ranging from 0 to 3 years, making this an inclusive opportunity for both entry-level professionals and those with some industry exposure.
Company Name: Wolters Kluwer
Job Role: Associate IT Operations Analyst
Education Required: Bachelor’s Degree
Experience Required: 0-3 years
Job Location: Chennai
Job Role and Responsibilities:
- Uses appropriate tools to deploy and troubleshoot applications and deployments.
- Follow all the processes defined by the Business to ensure the expected outcomes
- Application installation, management, upgrade and maintenance.
- Effective use of IT infrastructure components and monitors their performance Monitor applications and troubleshoot to ensure 100 % system availability.
- Provide Feedback to dev and Qa teams to follow the best application deployment and ITIL processes.
- Maintain technical documentation.
Required Education and Experience:
- Bachelor’s Degree in Computer Science, Mathematics, or Information Technology, or related field.
- Master’s Degree in Computer Science or Information Technology or related field.
- 0 – 3 years IT Experience
Required Skills:
- Excellent analytical and problem-solving abilities
- Excellent communication and presentation skills
- Strong client-service orientation
- Sound business acumen and strategic skills
- Excellent oral, written, and interpersonal communication skills, including strong presentation skills.
- Strong client-service orientation
- A positive attitude and the ability to thrive in a collaborative environment.
- Outstanding organizational skills
- Ability to collaborate effectively at all levels and functions
