Xpressbees, a leading logistics and e-commerce solutions provider, is actively recruiting individuals for the role of Customer Service. This position requires candidates to hold any graduate degree, reflecting Xpressbees’ inclusive approach to education. With a preference for both fresh talent and those with up to 3 years of experience, Xpressbees is creating opportunities for a diverse range of candidates to contribute to their customer service team. The job is based in the vibrant city of Pune, adding to the appeal of this exciting career opportunity. If you are eager to kickstart or advance your career in customer service, mark your calendar for the walk-in interview on 22nd January, scheduled from 11.30 AM to 3.30 PM.
Company Name: Xpressbees
Job Role: Customer Service
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Pune
Walkin Date: 22nd January, 11.30 AM – 3.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, and provide information.
- Handle customer inquiries both telephonically and by email.
- Manage and resolve customer complaints.
- Taking Customer feedback.
Required Skills and Qualification:
- Verbal and written communication skills.
- Listening skills.
- Problem analysis and problem solving.
- Customer service orientation.
Walkin Date and Venue:
Walkin Date: 22nd January, 11.30 AM – 3.30 PM
Walkin Venue: Building, B1 Kumar Cerebrum IT Park, 1st floor Kalyani Nagar, Pune, Maharashtra – 411014