Zycus, a prominent name in procurement and spend management solutions, is actively seeking Desktop Support Engineers for full-time positions in Bangalore. Whether you’re an experienced professional with 1 to 2 years of experience or a fresher looking to start your career, Zycus welcomes applicants from diverse backgrounds. The qualification requirements include a Bachelor’s Degree in Engineering, Computer Science, MCA/BCA, or MSc-IT, emphasizing the company’s commitment to a strong educational foundation.
Company Name: Zyucs
Job Title: Desktop Support Engineer
Qualification: Bachelors Degree in Engineering, Computer Science, MCA/BCA, MSc-IT
Experience: 1 to 2 years & Freshers can apply
Job Location: Bangalore, Karnataka
Job Description:
- Zycus is hiring a Desktop Support Engineer for its internal IT team. Candidates should have good knowledge of Network and IT infrastructure and good communication skills.
Roles and Responsibilities:
- Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc.
- Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.
- Migration and Deployment of Desktops and laptops build as per company standards.
- Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc.
- Supporting desktop maintenance, security maintenance, including virus updates and patch management
- Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates.
Qualifications Required:
- Bachelors Degree in Engineering, Computer Science, MCA/BCA, MSc-IT.
- Freshers can apply.
- Nice to have 1-2 of Experience in troubleshooting operating systems, hardware & software.
- Good communication skills.
- Willingness to work in rotational shifts.
- Experience in Office 365.
- Good logical ability & time management skills.
- Smart approach towards incident management.
- The ability to communicate with overseas customers and problem solving ability by using remote tools. like Microsoft Teams, Web Ex etc.
